Why do I have to fill out a form to resolve an issue with my web site?

Security of our sites is a concern that we take seriously. In today's environment it's possible that someone might attempt to gain access to a site by trying to make themselves appear to be the webmaster. By filling out the Problem Report or Web Site Request forms, the information on the form is checked against the original information provided by you when you signed up to be a webmaster.

We also keep the Web Site Request forms as a history of the formal requests for a site and proof that the requesting webmaster has promised to abide by the policies in force for a web site hosted under the ocbsa.org domain name.

Once communication has been established through the use of the form, then any follow-up correspondence can take place with out the need for the form.