My web site appears to be off-line. What happened?

First of all you must understand that we are in a shared hosting environment. We purchase hosting services on a monthly basis from a web site hosting service. In addition, we are not the only customer on a given server. There are most likely hundreds of other sites as well. Maintenance issues, hardware failure and a host of other problems can all occur without warning that may have the effect of taking our web site off-line. We monitor the sites frequently and if this occurs we would most likely be in communication with the hosting service to determine the cause.

Another possibility is that your site has been found in violation of one or more of our web site policies and taken off-line by removing the DNS.  You will need to fill out the Problem Report. If your site has been taken off-line because of a policy violation you need to fix the problem first, then fill out the web site request form and in the comment section of the form, put the words "Re-Enable DNS".